Terms & Disclaimer

1. Nature of Services

All services are provided on a best-effort basis, based on the information, access, and requirements supplied by the client. I provide technical services such as automation scripting, cloud engineering, software development, troubleshooting, and consulting. These services are not legal, financial, or compliance advice.

2. No Guarantee of Specific Results

While I aim to deliver high-quality, reliable work, I cannot guarantee specific business outcomes, such as revenue, traffic, user growth, or performance benchmarks. Any examples of prior results (such as cost savings, time savings, or performance improvements) are illustrative only and may not be replicated in every environment.

3. Client Responsibilities

The client is responsible for:

• Providing accurate, complete, and timely requirements and information.
• Ensuring they have the legal right to modify or access any systems, code, or data provided.
• Maintaining current backups of code, data, and infrastructure before work begins.
• Reviewing and testing delivered work in their own environment prior to production use.

I strongly recommend that clients use version control (such as Git) and maintain backups before granting access or applying changes.

4. Third-Party Services & Dependencies

Many projects involve third-party platforms or services, including but not limited to: cloud providers (such as AWS), APIs, plugins, libraries, hosting providers, email services, telephony platforms, and content management systems.

I do not control these third-party services and cannot be responsible for their availability, performance, pricing, behavior, or changes over time. Any work that integrates with or depends on third-party services is subject to the terms, limitations, and reliability of those services.

Breakage, outages, or changes resulting from third-party updates, policy changes, deprecations, or downtime are outside of my control and responsibility.

5. Existing Code and Environments

When working in an existing codebase or infrastructure (including legacy systems, staging, or production environments), I cannot guarantee the overall stability, security, or quality of code or configuration that I did not create.

My responsibility is limited to the specific changes or deliverables agreed for a given project or engagement. I am not responsible for pre-existing bugs, architectural issues, security vulnerabilities, misconfigurations, or future changes made by the client or third parties.

For any work performed directly in live or production environments, the client acknowledges the inherent risks and agrees to have current backups and rollback plans in place.

6. Data, Security & Backups

While I strive to follow good security and operational practices, the client is ultimately responsible for:

• Controlling access to their systems, credentials, and data.
• Managing user permissions, keys, and secrets.
• Implementing and maintaining appropriate backup and recovery strategies.

I am not liable for data loss, corruption, or security incidents, particularly where backups are not in place, access is broadly shared, or best practices are not followed by the client or other vendors.

7. Limitation of Liability

To the fullest extent permitted by applicable law, any liability arising out of services provided is limited to the total amount paid for those specific services. In no event shall I be liable for indirect, incidental, consequential, special, or exemplary damages, including but not limited to loss of revenue, loss of profits, loss of data, business interruption, or reputational harm.

8. No Legal, Compliance, or Regulatory Guarantees

Even when working in regulated contexts (such as healthcare, financial services, or payment environments), I do not provide legal, regulatory, or compliance advice. Any references to frameworks (such as HIPAA, PCI, or similar) are for context only and do not constitute a guarantee of compliance.

Clients are responsible for obtaining their own legal, compliance, and security guidance as needed.

9. Changes to These Terms

These terms may be updated from time to time. The version posted on this website at the time of engagement will apply to that engagement. Continued use of my services after changes are posted constitutes acceptance of the updated terms.

10. Contact

If you have any questions about these terms or how they apply to a specific project, please contact me.